Video Conferencing

Zoom

The University has negotiated a one-year agreement for instructors and staff to have their own Zoom Education license at no cost to the individual or their department. A Zoom Education license is similar to the Standard Pro license that can be purchased individually; it allows the individual to run their own interactive meetings with up to 300 participants.

More information is avaliable at the ACT website 

A comprehensive list of articles on many Zoom topics can be found here (requires UTORID login)

Who can I contact for help or questions? 

Email: av@utsc.utoronto.ca

Tel: 416.287.4357 (HELP) - Option #3  

 

Microsoft Teams

Teams is a free service that allows you to participate remotely in meetings from the comfort of your office. You can connect to other users in Audio-only or Audio-and-Video mode.  Teams supports screen sharing, video conferencing, and it is linked to the rest of your Office 365 suite so you can start a call from any application.

System Requirements

  1. Windows, Mac OS X or Linux operating systems
  2. Headset or microphone and speakers
  3. WebCam for video-calls (Logitech C920 HD Pro recommeded)
  4. Installation instuctions, FAQ and more here: https://utoronto.sharepoint.com/sites/UTSC-RemoteAccess/SitePages/Collaborate-Online.aspx

 

Video Conferencing Rooms

Several rooms located on the Scarborough campus (AA160 & MW229) are equipped with dedicated video conferencing systems for communicating with students, staff, faculty, guest lecturers, and other organizations at a distance. Other meeting rooms utilize desktop video conferencing software (Teams) and equipped with cameras and table microphones.

Mobile Video Conferencing carts are also available for use around campus if booked in advance. Please contact IITS Audio-Visual for set up and technical support. 

conference room

A number of Video Conferencing facilities exist throughout the University of Toronto. If you would like to communicate at a distance with students, faculty, and administrators, please contact us with your needs:

Audio-Visual Support

Tel: 416.287.4357 (HELP)

av@utsc.utoronto.ca

 

A comprehensive list of articles on many Zoom topics can be found here (requires UTORID login)

 

 

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk

helpdesk.utsc@utoronto.ca

AC200

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk

askshd.utsc@utoronto.ca

AC200|BV487|IC35

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support

av@utsc.utoronto.ca

AC200|IC35

Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed