VPN Setup - PC

  • Step1:

If you are using the Windows 10, 7, and Vista, download the OpenVPN client from the following link:  https://hive.utsc.utoronto.ca/protected/utor/iits/utscvpninstaller.exe

When prompted to login, type in your UTORID and UTORID password.

 

  • Step2  (Applied to Windows 10 ONLY):

            Double click the file you downloaded to launch the installation. For Windows 10 machines, there may cause the Windows Defender and UAC warnings, ignore the wanings and continue with the installation.

VPN Setup - PC step 2

 

VPN Setup - PC step 2

 

VPN Setup - PC step 2

 

  • Step3:

Click “Install” and .

VPN Setup - PC step 3

 

  • Step 4:

Click “Next >” at OpenVPN Setup Wizard.

VPN Setup - PC step 4

  • Step 5:

Click “I Agree” in the License Agreement window.

VPN Setup - PC step 5

 

  • Step 6:

Leave all pre-selected components the way they are and just click “Next

VPN Setup - PC step 6

 

  • Step 7:

Click “Install”.

VPN Setup - PC step 7

 

  • Step 8:

Click “Next” when installation complete.

VPN Setup - PC step 8

 

  • Step 9:

The OpenVPN client is now installed. Uncheck the “Show Readme” box and click “Finish” to complete the installation.

VPN Setup - PC step 9

 

 

Connect to the VPN server

  • Step1:

Right click the OpenVPN GUI icon on the desktop and select “Properties

VPN Connect - PC step 1

 

  • Step 2:

Click on the “Compatibility” tab and check “Run this program as an administrator” box then click “OK

VPN Connect - PC step 2

 

  • Step3:

Double click the OpenVPN GUI icon on your desktop and an Openvpn icon will show on the taskbar, right click it and choose “Connect”.

VPN Connect - PC step 3

 

  • Step 4:

Type in your UTORID and UTORID password to connect.

VPN Connect - PC step 4

 

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk

helpdesk.utsc@utoronto.ca

AC200

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk

askshd.utsc@utoronto.ca

AC200|BV487|IC35

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support

av@utsc.utoronto.ca

AC200|IC35

Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed