Program & Service Updates

COVID-19 Program & Service Updates

While we have made some adjustments to how we are delivering our programs and services during the COVID-19 pandemic, we want you to know that the Office of Student Experience & Wellbeing and all of its departments are available to support the academic and personal success of all students.

We continue to work hard finding creative ways to connect with students via online platforms and alternative formats. Please see below for more details on program and service delivery by department. You can also:

Program & Service Delivery By Department

Academic Advising & Career Centre

The AA&CC is available to support you by phone or online:

For hours of service, please visit our website: Information on events/workshops via

AccessAbility Services

AccessAbility Services remains available to support students with disability-related concerns and academic accommodations. Contact us by phone: 416-287-7560 or email:

The following services will be delivered via phone and other online platforms:

  • Registration for test/exam accommodations
  • Disability consultants and assistive technology appointments
  • Embedded counselling appointments
  • Writing services

Please note all drop-ins and group programming have been cancelled, however, the volunteer notetaking program continues to run. Visit for full details.

Athletics & Recreation

Although the Toronto Pan Am Sports Centre is currently closed, the Department of Athletics & Recreation is still here for you! Offering a variety of engaging activities for students. Our programs are currently all virtual and we will continue to regularly update content. Stay safe and stay well.

Health & Wellness Centre

The Health & Wellness Centre remains open with some changes to how we provide our health and counselling services. Prior to coming in person, for any reason, we advise students to call the Health & Wellness Centre in advance. This includes: to book, reschedule or cancel an appointment with a counsellor, nurse, or physician. Please call us at 416-287-7065.

  • If you do not reach someone live, please leave a message and a team member will return your call as soon as possible
  • All students visiting the Centre in-person will be screened for COVID-19-like symptoms and/or travel history
  • Same day appointments are available with a counsellor by phone and/or video (via Microsoft Teams)
  • Embedded counsellors in academic departments also available by phone and/or video (via Microsoft Teams)
  • Virtual counselling groups are available (via Microsoft Teams). Full schedule:

Student Life Programs

Appointments with program coordinators will be available by Skype/Zoom or by phone.

Students can contact our program coordinators via their email or program email:

International Student Centre

All appointment types can be booked through CLNx. Please specify in the NOTES section whether you want the appointment to be by Skype (include your SkypeID), Zoom or by phone (include your phone number). If you have difficulty booking an appointment online, please email

  • 1:1 immigration advisor appointments will be available by Skype/Zoom or by phone
  • 1:1 UHIP appointments will be available by Skype/Zoom or by phone
  • International transition advising will be available by Skype/Zoom or by phone
  • Global learning advising appointments for students applying for future activity or returning from abroad will be available by Skype/Zoom or by phone
  • All University activity abroad is cancelled up to and including August 14th. Further information can be found on the Vice Provost, Student's website
  • Regular programming (information sessions, workshops, etc.) is now being conducted online. Please register through CLNx

Student Housing & Residence Life

Student Housing & Residence Life remains open for students with exceptional circumstances that are not able to return home.

Operations and services have been reduced:

  • New office hours are Mondays, Wednesdays and Fridays from 12-4pm
  • Mailing services remain open and students can pick up mail on Mondays, Wednesdays and Fridays from 1-4pm
  • We encourage residents to reach us by phone: 416-287-7365 or email: with questions or to book appointments with Residence Life Coordinators
  • Appointments with Residence Life Coordinators will be available by phone or Zoom
  • Counselling in residence will continue by phone and appointments can be booked through the online webform
  • Virtual programming is available and the schedule can be found at

Centre for Teaching & Learning

The Centre for Teaching and Learning continues to offer student programming during the COVID-19 pandemic, with some modifications for online learning:

  • Writing Support: For the remainder of the term, all writing tutorials will be offered online. If you wish to book, cancel, or attend a writing tutorial, please go to
  • Math and Stats Support: CTL Math and Statistics Support now provides online tutoring for students enrolled in first-second year mathematics and statistics courses at UTSC. Look online for math and or stats homework, exam help, and to connect with a live, professional tutor at
  • English Language Development Support: Support is still available for students. If you wish to book an ELD Virtual Consultation, or have questions about how to improve your English language development using our online resources, please visit
  • Facilitated Study Groups: If your course has an FSG, it has moved online to Quercus. Please check your email for a Quercus invitation to join the FSG associated with your course.