John Trougakos

Associate Professor &
Associate Chair – Research

Phone: (416) 287-7181
Location: IC 398


John Trougakos is an Associate Professor of Organizational Behavior and HR Management in the Department of Management at University of Toronto Scarborough. He holds a cross-appointment to the Organizational Behaviour area at the Rotman School of Management. 

In his research, Prof. Trougakos explores the dynamics of employees’ daily organizational life, focusing specifically on emotions, social interactions, emotional labor, and work recovery. His research has been published in the Academy of Management Journal and the Journal of Applied Psychology, among others. He currently serves as a member of the editorial board of the Academy of Management Journal, the Journal of Management and the Journal of Business Psychology.

Academic Positions:

Associate Professor, Department of Management, University of Toronto Scarborough (2013–present)

Assistant Professor, Department of Management, University of Toronto Scarborough (2007-2013)

Lecturer, Krannert School of Management, Purdue University (2004-2006)

Research Assistant, Military Family Research Institute (2002-2005)


PhD, Purdue University
MBA, Oklahoma State University
BS, Oklahoma State University

Teaching Interests

  • Organizational behaviour
  • Human resource management, leadership, emotions and job attitudes

Research Interests

  • Emotions in the workplace
  • Leadership
  • Customer service
  • Work recovery
  • Stress management
  • Work-life balance
  • Performance management

Awards & Grants

Connaught New Researcher Grant, University of Toronto (2011-2014)

Best Paper Award, OB Division, Annual Meeting of the Academy of Management (2011)

SSHRC Standard Research Grant (2008-2013)

Purdue Research Foundation Dissertation Grant (2005-2006)

Outstanding graduate student teaching award, Krannert School of Management, Purdue University (2004, 2006)



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Selected Publications - Papers
  • Knowledge Hiding in Organizations. Journal of Organizational Behavior; Connelly, K., Zweig, D., Webster, J., & Trougakos, J.P.; Journal of Organizational Behavior; Issue: 33; 2012; Pages: 64-88
  • Episodic Intrapersonal Regulatory Processes: Or, Dealing With Life As It Happens; Beal, D.J. & Trougakos, J.P.; Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work, Grandey, A. Dieffendorf, J., Rupp, D. In A. Brief, K. D. Elsbach, and M. Frese's Organizational and Management Series. New York, New York: Psychology Press/Routledge.; 2012; Pages: 31-55
  • Organizational justice: A person-centric approach.; Guo, J., Rupp, D. R., Weiss, H., & Trougakos, J.; In S. Gilliland, D. Steiner, & D. Skarlicki (Eds.), Research in Social Issues in Management (Vol. 7). Information Age Publishing .; 2012; Pages: 3-32
  • Service without a Smile: Comparing the Consequences of Neutral and Positive Display Rules; Trougakos, J.P., Jackson, C.L., & Beal, D.J.; Journal of Applied Psychology; Issue: 96; 2011; Pages: 350-362
  • Momentary Work Recovery: The Role of Within-Day Work Breaks; Trougakos J.P. & Hideg. I.; Research in Occupational Stress and Well-Being; Issue: 7; 2009; Pages: 37-84
  • Making the Break Count: An Episodic Examination of Recovery Activities, Emotional Experiences, and Performance of Positive Affective Displays; Trougakos, J.P., Beal, D.J., Green, S.G., & Weiss, H.M.; Academy of Management Journal; Issue: 51; 2008; Pages: 131-146
  • Influences on Job-Seeking Self-Efficacy of Spouses of Enlisted Military Personnel; Trougakos, J.P., Green, S.G., Bull, R.A., MacDermid, S.M., & Weiss, H.M.; Human Performance; Issue: 20; 2007; Pages: 391-413
  • Episodic Processes in Emotional Labor: Perceptions of Affective Delivery and Regulation Strategies; Beal, D.J., Trougakos, J.P., Weiss, H.M., & Green, S.G.; Journal of Applied Psychology; Issue: 91; 2006; Pages: 1053-1065
  • Lunch breaks unpacked: The role of autonomy as a moderator of recovery during lunch.; Trougakos, J.P., Hideg, I, Cheng, B.H., & Beal, D.J.; Academy of Management Journal.; Pages: In press
  • Affect spin predicting strength of daily and episodic stressor-strain processes.; Beal, D.J., Trougakos, J.P., Dalal, R., & Weiss, H.M.; Journal of Applied Psychology; Pages: In press