Phone Support | Information & Instructional Technology Services

University of Toronto Scarborough

IITS provides support for all Cisco VoIP & Centrex (Bell) phones. Please contact Telecommunications if you have any inquiries.

Please note: All phone service request forms have been migrated to our new ServiceNow platform, effective May 1, 2022.

Phone moves, adds, and changes

All VoIP phone requests which include new installations, moves, changes to existing VoIP phones/users and hardware

Corporate Cellphone Support

IITS provides support for UTSC Corporate Cellphones.

Hardware

View a full list of phones and headsets compatible with VoIP phones, including pricing.

Online Training & Guides

View a list of training guides here.

Telecom

For other helpful links, including Phone and Voicemail self care portals, please visit our main Telecom page.

Phone Support