Wi-Fi and Network

UTSC Network Connectivity

The UTSC Network exists to support the mission and goals of the Campus and the University of Toronto.


Before any device is allowed to be connected to the UTSC Network, the “Information and Communication Technology, Appropriate Use of” Policy from the Division of the Vice-President and Provost must be read and understood.  Inappropriate usage of information and communication technologies may result in suspension of service.


Only devices running supported operating systems or firmware capable of receiving regular security updates from their respective vendors will be allowed to connect to the UTSC Network.

Wi-Fi 5 & 6 Coverage (UofT Wi-Fi Network)

Available throughout the campus, both UofT and Eduroam Wi-Fi networks offer high-speed connections and remain the easiest and most recommended method for internet connection within UTSC.

To ensure your device can connect to the campus Wi-Fi system, you need a compatible IEEE 802.11 wireless network adapter as well the adapter’s support of WPA2-Enterprise encryption.

Please contact helpdesk.utsc@utoronto.ca for recommended Wi-Fi adapters if your device doesn’t already have one.

Before connecting to the University Wi-Fi system for the first time, it's always best to verify your UTORID credentials.

Name Security Type and Encryption Authentication Eligibility
UofT WPA2-Enterprise, AES PEAP-MSCHAPv2 All UofT users
eduroam WPA2-Enterprise, AES PEAP-MSCHAPv2 Users from participating educational institutions


Secure Network Connectivity: 

For better security, use U of T VPN


Ethernet Connectivity – Wired Network

Wi-Fi remains the preferred network connection option at UTSC.

All physical wired network data ports (jacks) throughout the campus are inactive by default for security purposes. This helps protect the UTSC network from unauthorized individuals plugging in their devices to connect to the internet.

For specific use cases such as VoIP phones, research equipment, shared network printers and IITS supported desktop computers without Wi-Fi capability, please complete the port activation request form. Approvals for your activation request will be reviewed by the IITS Networking group.

Please note that routers, switches, hubs, splitters or any other means of extending the wired network are not permitted (only one device per network data port).

Wi-Fi and Network FAQ

Windows: Verify your UTOIRD credential by visiting this site

Download and run IITS wi-fi configuration tool

Mac: Instructions on removing and re-adding UofT wi-fi

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk



Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk



Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support



Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed