Software for your Computer

Teamviewer Quick Support 

Use the links provided below to run Teamviewer on unmanaged (home, personal or any computer that was not set up by IITS Help Desk)
 
teamviewer tab

 

  1. Download and run TeamViewer if you don't already have it

     

  2. Contact helpdesk with your TeamViewer ID number

 

 

Sophos Antivirus for Mac Computers

 Sophos Logo
Sophos Antivirus for Mac - Faculty & Staff

 

Purchasing software for your computer

  1. Client's department will have to purchase the software from one of the following sources:

     

 

Microsoft campus agreement

University owned equipment

Staff and Faculty are eligible to upgrade both Microsoft Office and the Windows Operating System (OS) for any PC (desktop or laptop) ordered for University use.

Personal equipment

As part of Microsoft Office 365, youi're eligible to install the Microsoft Office suite on up to 5 comptuers; as long as you're an active faculty or staff member (active UTORID).

 Instructions on how to download and install Microsoft Office on a PC at home can be found here. Instructions on how to download and install Microsoft Office on a Mac at home can be found here.

 

Adobe Product Licenses

Majority of Adobe product licenses have changed to an annual subscription basis. The University of Toronto Bookstore page lists all Adobe products; specifying which products can be purchased as a one-time purchase (CLP license) and which ones as annual subscriptions.

The annual subscription cost of Adobe products are listed under the Named-user licensing section of the University of Toronto Bookstore. These prices are variable and change from time to time.

Adobe CLP licenses (one time purchase) can be purchased directly from uSource and installed on your computer. For subscription based products (Adobe Creative Cloud suite, Photoshop, InDesign, etc) please contact the IITS Helpdesk

 

 

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk

helpdesk.utsc@utoronto.ca

AC200

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk

askshd.utsc@utoronto.ca

AC200|BV487|IC35

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support

av@utsc.utoronto.ca

AC200|IC35

Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed