The Student Housing and Residence Life Team

1Greg Hum

Greg Hum

Director, Housing & Residence Life

Biography

As the Director, Housing & Residence Life, Greg is responsible for the overall operation of the UTSC residences. From Residence Life, to the facilities maintenance, and everything in between, Greg leads the SHRL team to ensure student's have the best experience possible.

What I Love:
My dog, bubble tea, sushi, and sports (hockey, golf, ultimate frisbee, surfing, stand up paddle boarding).

Student Housing

Diana Cappa

Manager of Housing Operations & Administration

Biography

As the Manager of Housing Operations and Administration, Diana is responsible for providing leadership and oversight of the daily administrative operations, as well as the strategic planning for housing operations and service management with the objective to ensure students have the access and support they need to locate suitable and safe housing.
 

What I love:
Hanging out with my family and friends, cooking, current events, trivia, travelling, gymnastics, hockey, and baseball, and a great witty pun!

Alyssa Bacchus

Student Housing Coordinator

Biography

As the Student Housing Coordinator, Alyssa supports students applying to and living in residence, as well as students searching for and living in off-campus rental housing. She coordinates the residence application process, service at the Residence office reception desk, and off-campus housing education.

Contact Me About:
The residence application, room assignments, residence dates and deadlines, moving in and out, mail or other service-related concerns at the residence office, and searching for off-campus rental housing. Our Reception & Services desk team are also happy to answer many of these questions for you!

What I Love:

Spending quality time with my loved ones, reading books, yoga, travelling to warm destinations, swimming in the ocean and being a carnival masquerader!

Noëlle Klymko

Student Housing Assistant

Biography

As the Student Housing Assistant, I help students with questions and concerns, from pre-residence admission, to living in residence and can refer you to other staff resources when necessary.

Contact Me About:
General questions, concerns or inquiries about your residence application, residence space, proof of residence, or off-campus housing resources.

What I love:

I love reading, biking, going to concerts, finding new pastry shops in town, board game nights with friends, and traveling.

 

Imaan Hassan-Ali

Imaan Hassan-Ali

Student Housing Assistant (On leave)

Biography

As the Student Housing Assistant, I help students with questions and concerns, from pre-residence admission, to living in residence and can refer you to other staff resources when necessary.

Contact Me About:
General questions, concerns or inquiries about your residence application, residence space, proof of residence, or off-campus housing resources.

What I love:
Spending time with my family and friends, going to restaurants, learning about new cultures and food, beach vacations, desserts, rom-coms and puzzles, loving Wordle!

Ting-Chiu Hsieh

Business Officer

Biography

As the Business Officer, I manage the budgeting, accounting, and HR/payroll functions of the department.

What I love:

Playing basketball, the NBA, sneakers, weight training, learning about chess, and discussing science stuff

,

Finance and Administrative Assistant

Student Housing Finance and Administrative Assistant

Biography

As the Student Housing Finance and Administrative Assistant, I help manage the budgeting, accounting, and HR/payroll functions of the department.

 

Residence Life

Dorcas Mensah

Manager, Residence Life

As the Manager, Residence life, Dorcas oversees the portfolio that we call “Residence Life”. Residence Life is the student experience part of living in residence and includes programming/events/activities, student education, student conduct, emergency response, and management of the Residence Life Team (Resident Advisors, Residence Engagement Facilitators, etc.).

What I love:

I love football (soccer), basketball, sushi, pad Thai, Seinfeld, reading, dining experiences, chocolate, and nuts (pistachios, almonds, & cashews).

Jonathan Collaton

Residence Life Program Coordinator

Biography

As a Residence Life Program Coordinator, Jonathan works to plan and implement curricular and co-curricular activities for all students in residence. He strives to provide fun and engaging activities that will also help you build new skills.

Contact Me About:
If you have an idea for an event or activity for residence students, I’m you’re guy! Also let me know if you are looking for volunteer opportunities on campus.

What I love:
Hockey, podcasts (I host one), video games, travelling the world, random historical facts, and really good BBQ.

Counsellor In Residence

Counsellor in Residence

Biography

As the counsellor-in-residence, I support the mental well-being of students living in residence by providing individual counselling and group therapy. I also help students get connected to supports on and off campus.

Contact Me About:
If you live in residence and are feeling stressed about school, relationships, or other issues please reach out by:

- Calling the Health & Wellness Centre at 416-287-7065 (Ext 2)

- Emailing health.utsc@utoronto.ca. Kindly note all emails are addressed during hours of operation. 

Nancy Truong

Nancy Truong

Residence Life Coordinator

Biography

I am one of the Residence Life Coordinators for South Residence. My role entails overseeing the Residence Life Team, who aims to provide a platform for students living in residence to share their voices to help build an enriching experience that allows for growth in all aspects - academically and personally. As Residence Life Coordinators, our team aims to provide guidance and learning opportunities so that students living on residence can thrive as leaders in our community. 

Contact Me About:

If you live in one of the UTSC Residence spaces or are interested in learning more about how to get involved in the residence community, let's connect! If you have questions or concerns about your community, don't hesitate to reach out.

What I love: Hiking, swimming, my family pets, cheese and especially CHEESY jokes. 

Alison Eflord

Alison Elford

Residence Life Coordinator

As a Residence Life Coordinator, Alison supports the students living in the South residence. Alison strives to create a sense of belonging for students in her area making residents feel welcome and included into the community. The goal is to create a home away from home for the residents through programming, academics, support and having fun! The RLC team aims to provide guidance and learning opportunities so that students living in residence can thrive as leaders in our community.

Contact me about:

If you live in one of the UTSC Residence spaces or are interested in learning more about how to get involved in the residence community, let's connect! If you have questions or concerns about your community, don't hesitate to reach out.

What I love:

Travelling, hockey (go Leafs), reading (big harry potter nerd), board games, rom coms, The Bachelor and quilting!

Spencer Craddock

Spencer Craddock

Residence Life Coordinator

As a Residence Life Coordinator, Spencer provides support to students in the community, ranging from ensuring the safety and security of communities, to direct support on variety of matters with individuals, referring to appropriate services, including campus and community resources when necessary. In addition, he supervises student-staff who assist in the positive development of communities, and other initiatives in residence.  

Contact Me About:
If you live in one of the UTSC Residence spaces or are interested in learning more about how to get involved in the residence community, let's connect! If you have questions or concerns about your community, don't hesitate to reach out.

What I love: Exploring the outdoors and going on adventures with my friends and family. It's so exciting to see all kinds of wildlife — especially foxes! I also like to bike, (attempt to) garden, learn about urban design, join in on team sports, and play video games.

Residence Life Facilitator

Residence Life Coordinator

Biography

As a residence life coordinator (RLC), I oversee and support students in North residence. I do so by co-supervising the Residence Life Team, meeting with students to discuss concerns they may have, upholding the residence policies, coordinating residence events and programs, and completing on call shifts whereby my team provides around-the-clock support to students. 

Contact Me About:
If you live in one of the UTSC Residence spaces or are interested in learning more about how to get involved in the residence community, let's connect! If you have questions or concerns about your community, don't hesitate to reach out.

 

Residence Facilities

Tony Howe

Tony Howe

Residence Facilities Supervisor

Biography

As the Residence Facilities Supervisor, Tony works closely with our Student Housing and Residence Life Staff. His team of technicians, staff and contractors strive to maintain the residences, buildings and surrounding space.  

What I love:
Fixing things, fishing and most sports, most dogs, some cats, pubbing with friends, a good laugh and hanging out with family (especially my kids & grandki

Clara Mitchell

Residence Facilities Coordinator

Biography

As the Facilities Coordinator, Clara is part of the Facilities Management Team and works closely with Student Housing &Residence Life Staff in order to maintain the residence buildings and surrounding outdoor areas. This includes processing student work orders, scheduling common area cleaning and working on special maintenance projects.

Contact Me About:
You can contact me regarding your maintenance work orders, general maintenance inquiries, and regarding making donations to our FreeStore and local campus partners.

What I love:
Family time, coaching hockey, my dog named Bear, snacks, camping, hiking, and board game nights with friends.